FAQ

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Everything you need to know about building and operating a successful Family Entertainment Center.


1. Do you only sell equipment, or provide full FEC solutions?

We do both — but our core strength is turnkey FEC solutions.

That means we support you from:

  • Project planning
  • Space layout & concept design
  • Equipment selection & combination
  • Manufacturing & delivery
  • Installation guidance

Our goal is not just to sell equipment, but to help you build a profitable entertainment business.


2. I have no experience. Can I still start this business?

Yes — many of our clients are first-time investors.

We guide you step by step, including:

  • Project positioning (kids park, FEC, mixed entertainment, etc.)
  • Equipment mix strategy (what actually makes money)
  • Space planning to maximize revenue per square meter

You don’t need experience — but you do need the right planning from the beginning.


3. How much investment is required to open a FEC?

There is no fixed number, but typical ranges are:

  • Small projects: $30,000 – $80,000
  • Medium FEC: $80,000 – $300,000
  • Large entertainment centers: $300,000+

Final cost depends on:

  • Location and rent
  • Equipment mix (not just size)
  • Design complexity
  • Target customer group

We help you control budget while keeping the project competitive.


4. Which equipment should I choose for my project?

This is one of the most critical decisions.

Instead of choosing randomly, we recommend combining:

  • Attraction equipment (high traffic drivers)
  • Revenue-generating equipment (repeat spending)
  • Interactive / digital experiences (modern appeal)
  • Kids play zones (family-friendly foundation)

A good mix = higher retention + better ROI.


5. How long does it take to complete a project?

Typical timeline:

  • Design: 3–7 days
  • Production: 15–30 days
  • Shipping: 3–6 weeks
  • Installation: 7–20 days

Large customized FEC projects may take longer.


6. Can you design based on my floor plan?

Yes.

You can send us:

  • CAD drawings
  • Floor plans
  • Simple sketches

Our team will create a custom layout plan optimized for:

  • Traffic flow
  • Equipment placement
  • Revenue potential

7. How do I know if my location is suitable?

We usually evaluate based on:

  • Population density
  • Nearby competitors
  • Target customer group
  • Shopping mall or standalone location

If needed, we can give you basic project feasibility advice based on your market.


8. What safety standards do your equipment meet?

Our equipment can comply with international standards such as:

  • EN1176 (Europe)
  • ASTM (USA)

We use:

  • Soft padding and rounded structures
  • Durable steel frames
  • Fire-resistant and non-toxic materials

Safety is essential for long-term operation and brand reputation.


9. Do you provide installation services?

Yes, we offer:

  • Professional overseas installation
  • Or remote guidance (videos + drawings + support)

Most clients choose guided installation to reduce cost.


10. What kind of return on investment (ROI) can I expect?

ROI depends on multiple factors:

  • Location quality
  • Equipment mix
  • Ticket pricing strategy
  • Marketing execution

Many projects recover investment within 12–24 months, but this is not guaranteed.

We help you design a project with strong revenue potential, not just low cost.


11. Can I expand or upgrade later?

Yes.

Most of our projects are designed with future expansion in mind.

You can:

  • Add new attractions
  • Upgrade zones
  • Adjust layout

This keeps your venue fresh and competitive.


12. What makes your company different from other suppliers?

We focus on business success, not just equipment sales.

Key differences:

  • Strong understanding of FEC business models
  • Strategic equipment planning (not random catalog selling)
  • Experience with international projects
  • Focus on ROI and customer experience

13. What industries are your solutions suitable for?

Our solutions are ideal for:

  • Family Entertainment Centers (FEC)
  • Shopping malls
  • Commercial playground investors
  • Resorts & hotels
  • Community entertainment spaces

14. What is the first step to start my project?

The easiest way to start:

  1. Send us your floor plan or project idea
  2. Tell us your budget range
  3. Share your target market

We will provide:

  • Initial layout proposal
  • Equipment suggestion
  • Rough quotation

Still have questions?

Contact us for a free project consultation and layout design.
We’ll help you turn your idea into a real, profitable entertainment space.

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